FAQs and answers from the supportxmr.com pool team

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Tari



• Can not set Tari address

A tari address starting with '12' or '14' is accepted.
As of June 17, 2025 exchange addresses (starting with '16') are also accepted.

 

• The Tari address on the control panel is not mine. How do I change it?

Sign a message containing only your XMR wallet address in the monero wallet.
Send an email with your XMR address, message signing key and the new Tari address to support@supportxmr.com.
How to sign a message.

 

• Why is there a strange Tari address attached to my XMR address in the settings?

Some not so nice players have found your XMR address in the wild and paired their Tari address to it on the site.
Once set there is only one way to change it. See answer above.

 

• How do you pay out Tari? I do not see a payout button.

Tari is paid out every hour.
Your Tari accumulate and if you have 10+ at the top of the hour it will be sent.

 

• Do I earn Tari when my Tari address is not paired with my XMR address?

No.
You begin earning merge mined Tari from the moment you set your Tari address. There is no back pay.

 

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